Roxar Global Service Centre

To ensure the best and quickest response, regardless of time zones, and to minimize downtime of the meter, the Roxar Global Service Centre is organized through a network of service centres world wide.

Manned by skilled operatives and engineers, our Global Service Centre supports all your service requirements or technical queries. Our experienced staff will receive, direct and manage all interactions through the Global Service Centre allowing maximum flexibility through all communication mediums.

For service and technical support requests during regular business hours please call:

Help Desk Bergen, Norway

Information: MPFM 1900, SAM

Phone: +47 55 59 95 85

Email:

Help Desk Stavanger, Norway

Information: MPFM MFI, WCM, WGM

Phone:+47 51 81 01 53

Email:

Roxar Fieldmanager, Fieldwatch and Dacqus Support: Stavanger, Norway

Phone: +47 51 81 01 54

Email:

The first line support is operated by a local coordinator or service engineer who will receive, direct and manage operator queries, whether it is a spare parts request, a technical question, or the processing of diagnostic data.

Roxar global services have also allocated metering advisers for second line support and offers dedicated service project managers for complex deliveries and larger projects.

Roxar operates a web based customer service system containing all installed meters and historical service records. Roxar also operates a Service Duty Phone in order to always be available to support calls from field personnel and our Clients after regular business hours. This service is only available to Clients who have an agreement with Roxar Flow Measurement.

For further enquiries please email

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Meter Support

Roxar Global Service Centre

To ensure the best and quickest response, regardless of time zones, and to minimize downtime of the meter, the Roxar Global Service Centre is organized through a network of service centres world wide.